Thanks for visiting my blog. Like many of you, I’m active on a number of social networks. Because I sometimes share content from this blog on those networks, I thought you’d want to understand my approach to each site.
I use my Twitter account (@jbtaylor) to share information about my employer Sprint, the wireless business, tech and telecom public policy, politics, pop culture and Washington life. I also use it to listen to competitors, reporters, other PR people, politicians and watch live news unfold. I tweet a lot. (Tweetstats.com says I tweet about 10 times a day on average.)
Recently, I’ve been unfollowing folks who I’ve not been interacting with in a while, or who seem to have dropped off of Twitter. At first, I followed everyone who followed me, but honestly, it was too much to keep up with and I found I was missing information that I really wanted to see because it was lost in the Twitterstream. All of this is to say, if I don’t follow you back, don’t take it personally. (I don’t expect you to follow me.)
But do know that I read every message sent to @jbtaylor and I try to respond to tweets I feel merit a response. In my responses, I try to remember that there are over 1,700 people who follow me for a reason — I try to give them something useful and my response to your specific question won’t always be viewed that way. (Instead you may want to send me an email to John.B.Taylor@Sprint.com)
If you’re a Sprint customer, thank you for your business. Your best bet for customer service on Twitter is @SprintCare. That account is run by a team of folks who have the ability to access your account records and solve your problems. I don’t have that access or expertise and I am not always able to respond quickly. To learn more about Sprint, you may want to follow @Sprint, @SprintNews or my “Now Network” Twitter list which is made of up my coworkers on Twitter. You may also want to participate in the community site on Sprint.com.
I use my Posterous site to blog about the FCC, public policy and Sprint products and services. The site is linked to my Twitter stream and I use it as an extension of Twitter. Consider this as my space to go beyond the 140 characters that Twitter allows. I’m not a fan of the Posterous friending system at all. If I want to read your stuff, I will do so via RSS. If I don’t subscribe to your Posterous site, don’t read anything into that.
I’m addicted to Foursquare — it’s a great way to discover new places to hang out. It’s also a fun site where you can tease your friends. (I’m mayor and you’re not!)
But because it discloses my location to the people I follow, I typically won’t friend you unless I actually know you and have met you in person. I also tend to follow people who live in Washington like me. It’s great that you went to some cool restaurant in Los Angeles. But since I get to L.A. about once every five years, that’s not something I’m as interested in as the new place in my neighborhood. For me, this is just a much more personal site.
LinkedIn is also a personal site. I only add people to my network who I’ve actually worked with or know really well. Remember, people use this site to find a job. If someone asks me to recommend your work or your character, I can’t do that unless we know each other well. I’m amazed at the number of people I get LinkedIn invitations from who I’ve never met in person. Don’t embarrass yourself by doing that.
I am new to video and mostly I shoot video to supplement my blogging. I only generally only friend people on YouTube whom I’ve met in person, but most of my videos are public.
I use Plancast to find out about interesting conferences and other public events. If you’d like to network with me in person, this is a good place to find out what I am up to and where to meet me and introduce yourself. I don’t attend as many networking events as I’d like to, but when I do, I will typically post my plans here.
On Sites Not Listed Here
I am active on a few other sites not listed here. If you want to connect with me on these sites, try the sites above first before asking about others. One thing is true about all social networks. If I don’t accept your invitation to connect that doesn’t mean I don’t like you. It just means we are using these sites for different purposes and your purpose conflicts with mine. For example, some of my best friends won’t follow me on Twitter because they could care less about Sprint and FCC actions. (That doesn’t mean they aren’t my friend. The same is true with me — just because I don’t follow you, doesn’t mean I don’t consider you a friend.)
When I express opinions on these social networks, remember they are mine and not Sprint’s. Thanks for reading this far and for taking the time to understand my approach to social media.
John Taylor, August 2010